What Happens to Your Optum Rx Account When You Die
Quick Facts
Contact
1-855-427-4682
Service
Mail-order pharmacy
Action
Cancel mail-order prescriptions
Step-by-Step Guide
Cancel mail-order prescriptions
Call 1-855-427-4682 to cancel all mail-order pharmacy prescriptions and stop auto-refill shipments.
Transfer to local pharmacy
Request Optum Rx transfer active prescriptions to a local retail pharmacy for family access.
Document Now Checklist
- Optum Rx member ID
- Active mail-order prescriptions
- Preferred local pharmacy for transfer
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Optum Rx. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
Protect your Optum Rx account — and all your others
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