What Happens to Your MyChart / Patient Portals Account When You Die
Quick Facts
Deadline
None — records retained
Difficulty
Moderate
Key Info
Medical records subject to HIPAA rules
Step-by-Step Guide
List your healthcare providers
Document all doctors, hospitals, and patient portal accounts.
Estimated time: 15 min
Download medical records
Request a copy of your medical records from each provider. You have a right to these under HIPAA.
Estimated time: 30 min
Designate a healthcare proxy
Set up a healthcare proxy/medical power of attorney so someone can access records if needed.
Estimated time: 30 min
Executor requests records
The executor or authorized representative can request medical records with Death Certificate and legal authority.
Document Now Checklist
- Provider names
- Patient portal logins
- Healthcare proxy name
- Important conditions/medications
Last verified: June 2026. Platform policies may change. Verify current procedures directly with MyChart / Patient Portals. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
Pharmacy (CVS, Walgreens, Express Scripts)
Document which pharmacies you use and list all active prescriptions, especially auto-refills.
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