What Happens to Your Helix Account When You Die
Quick Facts
Contact
support@helix.com
Data
Download genetic data first
Action
Export data before closing
Step-by-Step Guide
Download genetic data
Download all genetic data and health reports from your Helix account before requesting closure.
Close account
Contact Helix support to request account deletion after downloading your data.
Document Now Checklist
- Helix account email
- Whether genetic data has been downloaded
- Any connected partner apps
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Helix. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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