What Happens to Your Chewy Autoship Account When You Die
Quick Facts
Urgency
CRITICAL
Type
Pet supply autoship
Action
Cancel ALL autoship orders NOW
Step-by-Step Guide
Cancel ALL Autoship orders immediately
Log in to chewy.com and go to Autoship settings. Cancel every single Autoship item — food, medications, supplies. Orders ship automatically and cannot be returned once shipped.
Cancel prescription medications separately
Prescription medications on Autoship require special attention. Cancel these first as they may ship sooner. Check with the vet about transferring prescriptions to new pet guardian.
Remove saved payment methods
Delete all saved credit cards and payment methods to prevent any charges if an Autoship was missed.
Contact Chewy support if needed
Call 1-800-672-4399. Chewy is known for exceptional customer service and will help with account closure. They may offer to donate unused items.
Document Now Checklist
- Chewy account email
- Number of Autoship items
- Next Autoship date
- Monthly Autoship cost
- Prescription medications on Autoship
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Chewy Autoship. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
Protect your Chewy Autoship account — and all your others
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