What Happens to Your AncestryDNA Account When You Die
Quick Facts
Contact
1-800-958-9124
Data
Download raw DNA data first
Cost
Ancestry subscription ~$25–$50/mo
Step-by-Step Guide
Download raw DNA data
Go to DNA Settings and request a download of raw DNA data before cancelling. This preserves the genetic information.
Cancel Ancestry subscription
Cancel the Ancestry membership at ancestry.com/account to stop monthly charges for genealogy access.
Save family tree data
Export or document any family tree research before closing the account.
Document Now Checklist
- Ancestry account email
- Subscription plan and cost
- Whether DNA data has been downloaded
- Family tree export status
Last verified: June 2026. Platform policies may change. Verify current procedures directly with AncestryDNA. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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