What Happens to Your Toast POS Account When You Die
Quick Facts
Industry
Restaurant — employees depend on this
Payroll
May be active
Hardware
Terminals, KDS, printers
Contract
May have multi-year term
Step-by-Step Guide
Ensure restaurant operations continue
Toast manages orders, payments, menu, and often employee scheduling. A trusted manager must have admin access to Toast to keep the restaurant running. Add them via Toast Web immediately.
Estimated time: Day 1
Check Toast Payroll
If Toast Payroll is active, it processes paychecks for restaurant staff. Verify the next payroll date and ensure it will process. This is the most time-sensitive item.
Estimated time: Day 1
Review Toast Capital obligations
Check for any active Toast Capital loans or advances. These are repaid automatically through sales — understand the remaining balance and terms.
Estimated time: Week 1
Document the hardware setup
Inventory all Toast hardware — terminals, kitchen display screens, receipt printers, card readers. Note whether they are owned or part of a Toast hardware subscription.
Estimated time: Week 1
Export all business data
From Toast Web, export sales reports, labor reports, menu data, and customer lists. This data is needed for tax records and for any potential sale of the restaurant.
Estimated time: Week 2
Document Now Checklist
- Toast Web login email and password
- Restaurant name and location(s)
- Whether Toast Payroll is active
- Whether Toast Capital loan is active
- Hardware inventory (owned vs. subscription)
- Manager names with Toast access
- Connected bank account for payouts
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Toast POS. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Domain Names (GoDaddy, Namecheap, Cloudflare)
Domains expire on a specific date. If not renewed, they become publicly available and can be registered by anyone.
Shopify
If you have an active Shopify store, orders may continue coming in. Your executor needs access immediately to fulfill or refund.
GitHub
Transfer important private repositories to a trusted collaborator or organisation. Go to Repo Settings → Transfer.
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