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What Happens to Your StubHub Account When You Die

Active listingsBalance to claim
If there are active listings, remove them immediately. Failing to deliver sold tickets can result in penalties and charges to the payment method on file.

Quick Facts

Active Listings

Remove ASAP to prevent sales

Account Balance

Claim payout balance

Pending Sales

Fulfill or cancel

Step-by-Step Guide

1

Remove all active resale listings

Log in and immediately remove all active ticket listings to prevent sales that cannot be fulfilled.

2

Fulfill or cancel pending sales

Check for any pending sales that require ticket delivery. Either fulfill them or contact StubHub support to cancel.

3

Claim account balance

Request a payout for any remaining balance from completed sales. Ensure the linked bank account or PayPal is correct.

4

Check for upcoming event tickets

Review purchased tickets for upcoming events and transfer or resell them.

Document Now Checklist

  • Account email and password
  • Active listing details
  • Payout balance amount
  • Linked bank account or PayPal
  • Pending sales

Last verified: June 2026. Platform policies may change. Verify current procedures directly with StubHub. This guide is for informational purposes only and does not constitute legal advice.

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