How can my family access my Samsung Galaxy Store account after I die?

The process typically involves contacting Samsung Galaxy Store with a death certificate and proof of relationship. Our step-by-step guide walks you through the exact procedure.

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What Happens to Your Samsung Galaxy Store Account When You Die

Cancel subscriptions

Quick Facts

Subscriptions

Cancel in Galaxy Store

Samsung Wallet

Claim balance

Apps

Tied to Samsung account

Step-by-Step Guide

Cancel subscriptions

Cancel all subscriptions purchased through the Samsung Galaxy Store.

Claim Samsung Wallet balance

Check for any remaining Samsung Wallet balance and claim it before closing the account.

Document Now Checklist

Samsung email
Monthly subscription cost
Samsung Wallet balance

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When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.

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Last verified: June 2026. Platform policies may change. Verify current procedures directly with Samsung Galaxy Store. This guide is for informational purposes only and does not constitute legal advice.

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