What Happens to Your RentCafe Account When You Die
Quick Facts
Action
Transfer autopay — do NOT cancel
Priority
High — rent must continue
Step-by-Step Guide
Transfer autopay to surviving family
Log in to RentCafe and update the payment method to a surviving family member\u2019s bank account or card. If you cannot access the account, contact the property management company directly.
Contact property management
Notify the property management company of the passing. Provide a death certificate and request that a surviving tenant or executor be added to the lease.
Document lease end date
Record the lease expiration date and any early termination clauses. Understand your obligations and options for breaking the lease if the unit will be vacated.
Document Now Checklist
- Account number or unit number
- Monthly rent amount
- Service address
- Lease end date
- Note for executor: transfer autopay before canceling
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with RentCafe. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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