What Happens to Your Polestar Account When You Die
Quick Facts
Remote Features
Climate, lock, locate
Digital Key
Revoke phone key access
OTA Updates
Tied to Polestar ID
Step-by-Step Guide
Revoke digital key access
Remove authorized phone keys and shared digital keys from the Polestar account to secure the vehicle.
Cancel connected services
Cancel any paid connected services subscriptions including data connectivity and premium features.
Transfer Polestar ID with vehicle
Contact Polestar support to deactivate the current Polestar ID and allow the new owner to register their own after title transfer.
Document Now Checklist
- Polestar ID email and password
- Vehicle VIN and model/year
- Shared digital keys and authorized users
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Polestar. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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