How can my family access my Empower (Personal Capital) account after I die?

The process typically involves contacting Empower (Personal Capital) with a death certificate and proof of relationship. Our step-by-step guide walks you through the exact procedure.

🏦 Banking & Finance

What Happens to Your Empower (Personal Capital) Account When You Die

Robo-advisor

Quick Facts

Phone

1-855-855-8005

Type

Robo-advisor + planning

Timeline

2-4 weeks

Step-by-Step Guide

Call Empower: 1-855-855-8005

Empower (formerly Personal Capital) handles both the free financial dashboard and managed investment accounts.

Submit estate documentation

Death cert, letters testamentary, your ID.

Official docs

Document Now Checklist

Empower account email
Whether managed investments exist

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Empower (Personal Capital). This guide is for informational purposes only and does not constitute legal advice.

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