What Happens to Your OnStar Account When You Die
Quick Facts
Monthly Cost
$24.99–$49.99/mo
Emergency Services
Cancel if vehicle not in use
Vehicle Diagnostics
Download final report
Step-by-Step Guide
Cancel OnStar subscription
Call OnStar at 1-888-466-7827 to cancel the subscription. Have the VIN and proof of death available. This stops monthly charges for safety, security, and connected services.
Cancel Wi-Fi hotspot
If the vehicle has an active OnStar Wi-Fi hotspot data plan, cancel it to stop recurring charges.
Download vehicle diagnostics
Request a final vehicle diagnostics report for estate records before the account is closed.
Disable remote access and tracking
Ensure all remote access features including remote start, lock/unlock, and vehicle location are deactivated.
Document Now Checklist
- OnStar subscriber number
- Account email and password
- Vehicle VIN
- Monthly plan and cost
- Wi-Fi hotspot data plan details
Last verified: June 2026. Platform policies may change. Verify current procedures directly with OnStar. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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