What Happens to Your Novo Account When You Die
Quick Facts
Account type
Small business checking
Reserves
Multiple reserve accounts
Integrations
Connected to business tools
Step-by-Step Guide
Check all account balances
Log into Novo and note the checking balance and any reserve account balances (Novo allows reserve buckets for taxes, payroll, etc.).
Estimated time: Day 1
Review active integrations
Novo connects to Shopify, Stripe, QuickBooks, and other tools. Check Settings → Integrations to see what is connected — these services may depend on the Novo account.
Estimated time: Day 1-3
Secure the debit card
If a Novo debit card is active, decide whether to freeze it or keep it active for business operations. Note who has the card.
Estimated time: Day 1
Contact Novo about estate process
Contact Novo support to learn their estate or deceased account holder process. They will likely require death certificate and legal documentation.
Estimated time: Week 1
Export statements and transaction history
Download all bank statements and export transaction data for financial records and tax filings.
Estimated time: Week 1
Document Now Checklist
- Novo login email and password
- Business name on account
- Account number
- Reserve account names and balances
- Connected business tools (Stripe, Shopify, etc.)
- Debit card status
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Novo. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Domain Names (GoDaddy, Namecheap, Cloudflare)
Domains expire on a specific date. If not renewed, they become publicly available and can be registered by anyone.
Shopify
If you have an active Shopify store, orders may continue coming in. Your executor needs access immediately to fulfill or refund.
GitHub
Transfer important private repositories to a trusted collaborator or organisation. Go to Repo Settings → Transfer.
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