What Happens to Your Molly Maid Account When You Die
Quick Facts
Urgency
MEDIUM
Type
Cleaning service
Action
Cancel service
Step-by-Step Guide
Cancel the cleaning service
Call your local Molly Maid franchise to cancel recurring cleaning service. Get written confirmation.
Settle any outstanding balance
Pay any final invoices and confirm no further charges will be made.
Retrieve keys or change access codes
If the cleaning team had house keys or access codes, retrieve them or update security.
Document Now Checklist
- Local franchise phone number
- Service schedule
- Monthly cost
- Whether they have house keys
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Molly Maid. This guide is for informational purposes only and does not constitute legal advice.
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Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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