What Happens to Your Mercedes me Account When You Die
Quick Facts
Remote Access
Lock, unlock, start, locate
Subscriptions
Navigation, remote parking
Service Records
Download from account
Step-by-Step Guide
Revoke remote access
Remove authorized users from Mercedes me to prevent remote unlock, engine start, and vehicle location tracking.
Warning: Mercedes me allows remote vehicle unlock and engine start.
Cancel connected services subscriptions
Cancel all paid Mercedes me connect subscriptions including navigation, remote parking, and concierge services.
Download service records
Export or screenshot the digital service booklet and maintenance records from the Mercedes me portal.
Transfer account to new owner
Contact Mercedes-Benz customer service to transfer the Mercedes me account when the vehicle title is legally transferred.
Document Now Checklist
- Mercedes me account email and password
- Vehicle VIN and model/year
- Active subscriptions and costs
- Service history records
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Mercedes me. This guide is for informational purposes only and does not constitute legal advice.
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Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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