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What Happens to Your Zoo / Aquarium Membership Account When You Die

Cancel auto-renewFamily membership may transfer

Quick Facts

Auto-renew

Cancel to stop charges

Family plan

May transfer to surviving member

Difficulty

Medium

Step-by-Step Guide

1

Contact the membership office

Call the zoo or aquarium membership department to report the situation and cancel or transfer the membership.

2

Transfer family membership if applicable

If the membership is a family plan, ask about transferring the primary member to a surviving family member.

3

Cancel auto-renewal

Ensure automatic renewal is cancelled to prevent future charges on the linked payment method.

Document Now Checklist

  • Zoo or aquarium name
  • Membership number and level
  • Renewal date
  • Payment method on file

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Last verified: June 2026. Platform policies may change. Verify current procedures directly with Zoo / Aquarium Membership. This guide is for informational purposes only and does not constitute legal advice.

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