What Happens to Your Macy's Account When You Die
Quick Facts
Phone
1-888-257-6757
Credit card
Citi-issued
Rewards
Claim first
Step-by-Step Guide
Redeem Macy's Star Rewards before closure
Star Rewards convert to Macy's Money. Redeem before closing.
Cancel credit card (Citi-issued)
Call 1-888-257-6757.
Document Now Checklist
- Macy's account and Star Rewards balance
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Macy's. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Amazon
Your Kindle library, Audible books, and digital purchases are licensed — they cannot be transferred. Physical gift card balances are estate assets.
eBay
Check your eBay managed payments balance. Any outstanding funds are estate assets.
Etsy
Check Etsy Payments balance. Outstanding funds are estate assets.
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