What Happens to Your LastPass Account When You Die
Quick Facts
Urgency
Critical — master key to all accounts
Emergency Access
Yes — must be set up in advance
Recovery
SMS or email recovery possible
Support
Will work with estate representatives
Step-by-Step Guide
Check for Emergency Access
LastPass allows users to designate emergency contacts who can request access after a waiting period. If this was set up, the trusted contact can initiate access.
Find the master password
Search physical locations (safes, filing cabinets, attorney's office) for the master password. This is the only way to decrypt the vault.
Try account recovery options
If the deceased's phone and email are accessible, try the account recovery flow. LastPass offers SMS recovery and one-time recovery passwords on previously trusted devices.
Contact LastPass support with death certificate
Submit a death certificate and proof of legal authority to LastPass support. They may be able to assist with account-level changes but cannot decrypt the vault.
Document Now Checklist
- Emergency Access set up (yes/no)
- Master password location (physical only — NEVER digital)
- Recovery phone number
- Recovery email address
- Family/premium plan details
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with LastPass. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
What is 2FA?
Two-factor authentication (2FA) is the single biggest barrier families face when accessing accounts after death. If 2FA is enabled on an account and nobody has the authenticator device or backup codes, the account may be permanently inaccessible.
Google Authenticator
Open Google Authenticator → tap your profile icon → turn on sync. This backs up your 2FA codes to your Google account so they survive phone loss.
Authy
Settings → Devices → Allow multi-device. This lets you add Authy to multiple phones or tablets. If multi-device is off and the phone is lost, recovery is extremely difficult.
Protect your LastPass account — and all your others
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