🏛️ Government

What Happens to Your GOV.UK One Login Account When You Die

CriticalTell Us Once service
Laws governing digital estate and financial account access vary significantly by country. Consult an international estate attorney.

Quick Facts

Type

UK government portal

Tell Us Once

Notifies multiple departments

Process

Register death first

Step-by-Step Guide

1

Register the death with local registrar

The death must be registered within 5 days in England and Wales (8 days in Scotland). The registrar will provide the Tell Us Once reference number.

2

Use the Tell Us Once service

Tell Us Once notifies multiple government departments in a single step, including HMRC, DWP, DVLA, Passport Office, and local council. Use the reference number from the registrar.

3

Cancel the GOV.UK One Login account

Contact GOV.UK support to close the deceased's One Login account. This prevents unauthorized access to government services linked to the account.

Document Now Checklist

  • GOV.UK One Login credentials
  • National Insurance number
  • Tell Us Once reference number
  • Registered death certificate number

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Last verified: June 2026. Platform policies may change. Verify current procedures directly with GOV.UK One Login. This guide is for informational purposes only and does not constitute legal advice.

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