🛠️ Builders & Developers

What Happens to Your Postmark Account When You Die

Ongoing chargesTransactional email

Quick Facts

Billing

Monthly message volume plan

Email

Transactional emails stop

Transfer

Account user access

Step-by-Step Guide

1

Document servers and API tokens

List all Postmark servers, their sending domains, and API tokens. Applications depend on these tokens to send transactional emails.

2

Export email templates

Download all email templates from each server. Templates → Export. These are needed to migrate to another provider.

3

Add account users

Account → Users → Invite User. Add a trusted person with Admin access to manage servers and billing.

4

Downgrade or cancel account

Contact Postmark support for plan changes or estate account closure procedures.

Document Now Checklist

  • Postmark account email
  • List all servers and sending domains
  • API token locations
  • Monthly bill amount
  • List applications sending through Postmark

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Postmark. This guide is for informational purposes only and does not constitute legal advice.

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