What Happens to Your Citizens Bank Account When You Die
Quick Facts
Phone
1-800-922-9999
Online
citizensbank.com
Timeline
7-14 days
Step-by-Step Guide
Call Citizens: 1-800-922-9999
Request estate services. Citizens operates in CT, DE, MA, MI, NH, NJ, NY, OH, PA, RI, VT.
Document Now Checklist
- Citizens account numbers
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Citizens Bank. This guide is for informational purposes only and does not constitute legal advice.
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PayPal
PayPal balances are estate assets. Recurring payments continue until cancelled by executor.
Venmo
Venmo balance is an estate asset. Family cannot access the social feed or transaction history directly.
Cash App
If you hold Bitcoin in Cash App, document this separately — crypto recovery requires additional steps.
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