💼 Work & Business

What Happens to Your Brightwheel Account When You Die

MEDIUM — Childcare/preschoolCancel tuition autopay

Quick Facts

Data

Daily reports, photos, billing

Payments

Cancel tuition autopay

Contact

Childcare center directly

Step-by-Step Guide

1

Notify the childcare center

Contact the daycare or preschool directly. They manage enrollment and can update guardian information in Brightwheel.

Estimated time: 10 min

2

Download photos and daily reports

Save all photos, videos, and daily activity reports from the app. These are precious memories that will be lost when the account closes.

Estimated time: 20 min

3

Cancel tuition autopay

Stop automatic tuition payments through the Brightwheel billing section to prevent further charges.

Estimated time: 5 min

4

Update guardian contact

Have the center update the primary contact to the surviving parent or new guardian.

Estimated time: 10 min

Document Now Checklist

  • Brightwheel parent login
  • Childcare center name
  • Tuition payment method
  • Balance owed or credits

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Brightwheel. This guide is for informational purposes only and does not constitute legal advice.

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