What Happens to Your Base Exchange (AAFES/NEX/MCX) Account When You Die
Quick Facts
Account
Cancel online account
Gift cards
Claim any balances
Auto-ship
Cancel recurring orders
Step-by-Step Guide
Cancel online exchange account
Cancel the online shopping account at shopmyexchange.com and any recurring orders or subscriptions.
Claim gift card balances
Check for any exchange gift cards with remaining balances. These can be used by eligible family members.
Document Now Checklist
- Exchange online account email
- Gift card numbers and balances
- Any pending orders
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Base Exchange (AAFES/NEX/MCX). This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Social Security
Social Security must be notified of death immediately. Benefits paid after death must be returned. Survivor benefits may be available.
IRS / Tax Returns
A final individual tax return must be filed for the year of death. Estates over $13.61M may owe federal estate tax.
Veterans Affairs (VA)
Veterans are entitled to burial benefits, a headstone or marker, a burial flag, and Presidential Memorial Certificate — all at no cost.
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